['Privacy Policy\n\nAt Spotless Homes Ltd, we are committed to protecting your privacy and ensuring the security of any personal information you provide while using our online platform for house cleaning and domestic services. This privacy policy outlines how we collect, use, store, and protect your data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.\n\nInformation We Collect \nWe may collect personal information that you voluntarily provide when using our service, including: \n- Your name, address, and contact details \n- Service requirements and preferences \n- Payment details necessary to process transactions \n- Communication records related to inquiries or service feedback \n\nHow We Use Your Information \nYour personal information is used solely for the purpose of: \n- Delivering and managing the cleaning services you request \n- Improving and customizing our services and communications \n- Processing payments and handling billing inquiries \n- Complying with legal obligations and protecting our lawful interests \n\nData Sharing and Disclosure \nWe do not sell or rent your personal data to third parties. We may share your information with trusted service providers involved in service delivery, such as payment processors or subcontracted cleaning teams, under strict confidentiality agreements. Personal data may also be disclosed if required by law or to protect the rights, property, or safety of Spotless Homes Ltd, its users, or others.\n\nData Retention \nWe keep your information only for as long as necessary to fulfill the purposes outlined above or to comply with legal requirements. Once personal data is no longer needed, it will be securely deleted or anonymized.\n\nYour Rights \nUnder GDPR, you have the right to: \n- Access the personal data we hold about you \n- Request correction of inaccurate or incomplete data \n- Request deletion of your personal data, subject to legal exceptions \n- Object to or restrict processing of your data in certain circumstances \n- Data portability to receive your data in a structured format \n- Withdraw consent at any time where processing is based on consent \n\nTo exercise any of these rights, please contact us via postal correspondence at the address below.\n\nData Security \nWe implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. Our staff is trained to respect and protect your privacy.\n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.\n\nChildren’s Privacy \nOur services are not intended for children under 16 years old. We do not knowingly collect personal data from individuals under this age.\n\nChanges to This Privacy Policy \nSpotless Homes Ltd may update this privacy policy to reflect changes in legal requirements or our practices. We encourage you to review it periodically to stay informed about how we protect your data.\n\nContact Information \nIf you have any questions or concerns regarding this privacy policy or data protection practices, please write to us at: \n\nSpotless Homes Ltd \n47 Kensington Gardens \nNotting Hill \nLondon, Greater London \nW11 2PN \nUnited Kingdom \n\nThank you for trusting Spotless Homes Ltd with your cleaning needs. Your privacy and satisfaction are of utmost importance to us.', 0.001126, 'gpt-4.1-mini']